b99 contact's small image
4.2/5
Average rating
31,297
Total feedback
231,167
Active users
99.5%
Uptime
b99 Support readily available
If you have login issues or questions about your account, that's when b99 Support comes; Dhaka and nearby users get the first reply within 3 minutes.
b99 Contact information in one place
On the b99 Contact page you will find official channels and help routes, reducing the need to browse separate pages.
b99 Help Center a little easier
b99 Help Center is full of small questions for new users, existing users, and people changing phones, with answers available.
Direct help from the b99 App
Open the b99 App and the necessary links appear; often faster on mobile than desktop, especially on a 3G connection.
Three simple steps to contact
What’s available in support
Account security
Help with passwords, device changes, and login alerts, so you don't have to repeat the same question.
Payment guide
There are small, clear instructions about bKash, Nagad, and Rocket; Dhaka-based users often look for these three first.
Help Center answers
Answers to common questions are provided in advance, so small problems require less waiting.
Needed page links
Help Center, Payment information And FAQ Open in one click
What users are saying
We got the answer with a short message; support is straightforward.
Rahat, Dhaka
Nadia, Chattogram
Sumon, Sylhet
When to contact
If you are stuck on login, after app updates nothing opens, or the payment status is unclear, send a message to support first for help. New users guide Check first, then contact directly if needed
Bangladesh-based users ask about bKash, Nagad, and Rocket; including payment name, time, and last 4 digits speeds up.
One-line issue, one-line answer, that's the most useful.
Start right now
To get all of b99 Support, b99 Contact, and b99 Help at once, first log in, then return to this page and send your question directly.
Start registration Log in now